Terms of service

Terms of Service – Shree Vallari Boutique

OVERVIEW

Welcome to Shree Vallari Boutique. The terms “we”, “us” and “our” refer to Shree Vallari Boutique. We operate this store and website using Shopify to provide products and services to our customers.

By accessing or using our website or purchasing from us, you agree to be bound by these Terms of Service and our policies.

SECTION 1 – ELIGIBILITY

By using our services, you confirm that:

  • You are at least 18 years old

  • All information provided by you is accurate and complete

  • You are responsible for maintaining your account details

SECTION 2 – PRODUCTS

We strive to display our products (sarees and related items) as accurately as possible. However:

  • Colors and appearance may vary based on device settings

  • Product expectations may differ slightly due to lighting and photography

We reserve the right to modify or discontinue products at any time.

SECTION 3 – ORDERS

  • All orders are subject to acceptance and availability

  • We reserve the right to cancel or refuse any order at our discretion

  • Orders once confirmed may not be cancelled

SECTION 4 – PRICING & PAYMENTS

  • Prices are subject to change without notice

  • Full payment must be received before order confirmation

  • Taxes, shipping, and additional charges may apply

SECTION 5 – SHIPPING & DELIVERY

  • Delivery timelines are estimates and not guaranteed

  • We are not responsible for delays caused by courier partners

  • Risk of product passes to the customer upon delivery

SECTION 6 – RETURN, REFUND & VERIFICATION POLICY

Our return and refund process is strictly governed to ensure fairness and prevent misuse.

Return Window

  • Returns must be requested within 1 day of delivery

Mandatory Verification Requirement

Customers must:

  • Inspect the package at the time of delivery

  • Record a continuous, unedited unboxing video

    • Starting from sealed package condition

    • Showing complete opening process

Reporting Timeline

Required Proof

  • Photos of package and product

  • Complete unboxing video

  • Order details

Important Conditions

  • Claims without proper unboxing video will not be accepted

  • Claims made after the product is opened and handled may be rejected

  • Used or altered products are not eligible

Resolution

After verification, we may provide:

  • Replacement, or

  • Refund (based on availability and approval)

SECTION 7 – NON-RETURNABLE ITEMS

  • Used or worn items

  • Items without tags or packaging

  • Customized or special order items

  • Sale items and gift cards

SECTION 8 – INTELLECTUAL PROPERTY

All content including images, logos, designs, and text belongs to Shree Vallari Boutique and cannot be used without permission.

SECTION 9 – THIRD-PARTY SERVICES

We are not responsible for third-party tools, links, or services used through our platform.

SECTION 10 – PRIVACY

Your personal information is handled as per our Privacy Policy.

SECTION 11 – LIMITATION OF LIABILITY

We are not liable for:

  • Indirect or incidental damages

  • Losses due to misuse of products

  • Delays caused by third-party services

All products are provided “as is” without guarantees beyond stated policies.

 

SECTION 14 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of our services implies acceptance of updated Terms.

SECTION 15 – CONTACT INFORMATION

For any queries:

📧 support.shreevallari@gmail.com
📱 9347868687